Appointment availability depends on doctor schedules, but in most cases, you can expect to see a Dr or GP within 1 week. You can check available appointment slots and book through the Can° Portal.

Yes. You are allowed to cancel 48 hours before without paying a fee. Any time after this you will have to pay the full cost of the consultation.

No, Can Clinic is a telehealth clinic, meaning all consultations are conducted online via video chat on the Can° Portal. This allows patients to receive expert care from the comfort of their own home, without the need for in-person visits.

Your appointment schedule will follow this structure:

1. Initial Consultation (1st Appointment) – £149
2. 4-Week Follow-Up (2nd Appointment) – £74
3. 1st Quarterly Review (5 Months After Initial Appointment) – £29
4. 2nd Quarterly Review (8 Months After Initial Appointment) – £29
5. 3rd Quarterly Review (11 Months After Initial Appointment) – £29

After the first year, you may continue with quarterly reviews as needed. Regular follow-ups ensure your treatment remains effective and tailored to your needs.

Please email or phone the clinic and they will be able to do this for you.

Your medical records will be updated. Your GP will have the ability to see this update on your record but will not be actively contacted about your treatment.

Can Clinic operates Monday to Friday from 10:00 AM to 5:30 PM.

For any enquiries outside these hours, you can still submit requests through the Can° Portal, and a team member will respond as soon as possible during working hours.

Can Clinic is a telehealth clinic, meaning all appointments are conducted online via video chat in your account on the Can° Portal. This allows patients to consult with specialist doctors from the comfort of their own home.

Yes. This must be done 48 hours before your appointment time to avoid additional costs.

No. We do not currently offer a transferring fee for existing cannabis patients.